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LANCÔME VOUCHER PROGRAMME


TERMS AND CONDITIONS ON LANCÔME VOUCHER PROGRAMME


1
Organiser

1.1
This "LANCÔME VOUCHER PROGRAMME" (“Programme”) is organised by Lancôme under the Organiser, L’ORÉAL MALAYSIA SDN. BHD. (Company No. 199401042730/328418-A). This Programme shall be governed by the Specific Terms and the General Terms as particularly detailed hereinunder (collectively referred to as “Terms and Conditions”).

SPECIFIC TERMS


2
Programme Period & Voucher Validity

2.1
This Programme run from 8 April 2022 to 31 May 2022 (“Programme Period”) and only eligible for customer registered as member at any Lancôme boutique, Lancôme departmental stores, e-boutique and social commerce platform (Lancôme Malaysia Official Facebook page Messenger) in Malaysia.

2.2
Member may redeem e-voucher at online boutique or physical voucher at any Lancôme boutiques (“Voucher”). The Voucher will be given upon sample checkout for Clarifique Dual Essence 10ml and Advanced Genifique Serum 1ml x 7pcs sampling pack at e-boutique and social commerce platform or sample collection from any Lancôme boutiques.

2.3
The Voucher is valid within the Programme Period upon redemption and there will be no extension allowed once the Voucher has expired.

2.4
This Programme is not valid for use with other vouchers, discounts or purchase of promotional sets with full-sized gift(s). The Programme is also not valid for purchase of facial services. Subject to changes at the brand’s discretion.

3
Programme Mechanic

3.1
The Voucher is redeemable at all Lancôme boutiques, Lancôme Queensbay Mall kiosk and e-boutique. (www.lancome.com.my) only.

3.2
Member may use the voucher collected for price rebate on selected Lancome products The products may be limited in supply, and they will be rewarded on a first come first serve basis.

3.3
Mechanics: RM35 voucher (applicable for products below only)

NO. PRODUCTS SIZE Retail Price
MYR
Price After Rebate
MYR
1. ADVANCED GÉNIFIQUE MICROBIOME SERUM 30ML 320 285
2. ADVANCED GÉNIFIQUE EYE CARE 15ML 285 250
3. ADVANCED GÉNIFIQUE EYE LIGHT-PEARL 20ML 320 285
4. CLARIFIQUE DUAL ESSENCE 150ML 390 355
NO. PRODUCTS SIZE Retail Price
MYR
Price After Rebate
MYR
1. ADVANCED GÉNIFIQUE MICROBIOME SERUM 30ML 320 285
2. ADVANCED GÉNIFIQUE EYE CARE 15ML 285 250
3. ADVANCED GÉNIFIQUE EYE LIGHT-PEARL 20ML 320 285
4. CLARIFIQUE DUAL ESSENCE 150ML 390 355

3.4
Mechanics: RM65 cash voucher (applicable for products below only)

NO. PRODUCTS SIZE Retail Price
MYR
Price After Rebate
MYR
1. ADVANCED GÉNIFIQUE MICROBIOME SERUM 50ML 450 385
2. ADVANCED GÉNIFIQUE MICROBIOME SERUM 75ML 575 510
3. CLARIFIQUE DUAL ESSENCE 250ML 550 485
NO. PRODUCTS SIZE Retail Price
MYR
Price After Rebate
MYR
1. ADVANCED GÉNIFIQUE MICROBIOME SERUM 50ML 450 385
2. ADVANCED GÉNIFIQUE MICROBIOME SERUM 75ML 575 510
3. CLARIFIQUE DUAL ESSENCE 250ML 550 485

3.5
The Voucher is not valid for use with other cash vouchers/discounts and promotional sets with full-sized gift(s). Not valid for paid facial services. Subject to change at the brand’s discretion.

3.6
Product redemption is valid for (1) one voucher per transaction only. An automated sms will be send to member upon redemption. This sms is to be used as the proof of product redemption.

3.7
Cash voucher is redeemable at all Lancôme boutiques, Lancôme Queensbay Mall kiosk and e-boutique. (www.lancome.com.my) only.


GENERAL TERMS


1.
DEFINITION

In these General Terms of Programme, “Organiser” means L’Oréal Malaysia Sdn Bhd (Company No. 199401042730/328418-A), a company incorporated and validly existing under the laws of Malaysia and having its business address at Crown Penthouse, 1 Powerhouse, No. 1, Persiaran Bandar Utama, Bandar Utama, 47800 Petaling Jaya, Selangor Darul Ehsan, Malaysia. “Member” means the person, registered for the Programme. “Programme” means any vouchers, products, giveaway or promotion as describe in this Terms and Conditions.

2.
ELIGIBILITY

2.1
This Programme is open to any Malaysian citizen and resident, eighteen (18) years old and above, with a valid MyKad and residential address in Malaysia (“Member”).

2.2
Successful application for the Programme is at the sole discretion of the Company and the Company may reject any applications without assigning any reasons whatsoever.

3.
DISQUALIFICATION

3.1
The Organiser reserves the right to exclude and/or disqualify and/ or any application for the Programme if it reasonably determines in its sole discretion that the applicant:
(a)
does not satisfy the eligibility criteria of the “Member” in clause 2 or unable to provide proof of eligibility to participate in the Programme for verification by Organiser when requested;
(b)
is in breach of these Terms and Conditions or violate any applicable laws/regulations; and/or
(c)
undermines, has or attempted to undermine the operation of the Programme by fraud, cheating or deception.

4.
PROGRAMME ENTRIES

4.1
By submitting an application as Member and participating in this Programme, the person is deemed to have carefully read and understood and agreed to be bound by the General Terms of this Programme.

4.2
All Members are subject to the terms and conditions of the Programme which may be changed, revised, supplemented, suspended, withdrawn or terminated by the Organiser at any time without prior notice. Members are entitled to enjoy the relevant benefits and privileges of the Programme throughout the programme period.

4.3
All costs and expenses incurred and/or arising from the participation in the Programme, including without limitation, telecommunications, network, Short Messaging Services, postal and all such other charges and out-of-pocket expenses as may be incurred by the Member during or in connection with the Programme shall be borne by the Member.

4.4
Proof of submission of an Entry is not proof of receipt, and the Organiser shall not be liable for any delay, lost, damaged and/or non-receipt of submissions. The Organiser shall not be responsible or any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, user or member communications, or any problems or technical malfunction of its telecommunications network or lines, computer online systems, servers or providers, computer equipment, software, failure or e-mail or players on account of technical problems or traffic congestion on the Internet.

4.5
Vouchers redeemed are non-transferable and non-exchangeable for (i) cash (in full or in part), (ii) non-designated products or (iii) non-designated rewards (as defined hereafter) and may only be used by the Members for purposes outlined in the Programme.

4.6
Members must provide their identification card (NRIC) number and/or mobile phone number when requested by the Organiser, in order to enjoy the relevant rebate.

5.
RIGHTS OF THE ORGANISER

5.1
The Organiser reserves the right in its sole discretion, change the terms and conditions including to change any of the terms and conditions of this Programme unilaterally, at any time, including but not limited to, change on the Programme period, cancel/revoke vouchers collected, change the voucher validity period, make reward substitutions, suspend or revoke any Programme account and/or cancel, terminate or suspend the Programme in whole or in part, without prior notice and without liability. In the event of any changes to the terms and conditions, Members agree that their continued participation in the Programme will constitute their acceptance to the terms and conditions and any variation thereof.

5.2
The Organiser reserves the right in its sole discretion, without prior notice and without any liability to any person, at any time to suspend, cancel or revoke any Programme to the Programme.

5.3
The Organiser’s decision on all matters relating to the Programme shall be final, binding and conclusive on all Members, and no correspondence or appeals will be entertained.

6.
INDEMNITY

6.1
Each Member agrees to indemnify, release and hold harmless each of the Organiser, its holding, subsidiary or related companies, directors, officers, employees, agents, sponsors and/or representatives against any and all losses, rights, claims, actions and damages (including special, indirect and consequential damages) arising from or incurred as a result of the Member’s participation in the Programme, acceptance of any reward, and/or violation of these Terms and Conditions.

7.
LIMITATION OF LIABILITY

7.1
The Member’s participation in the Programme shall be at the Member’s own risk.

7.2
The Organiser, L’Oréal Group and/or its affiliates, its, directors, officers, employees, agents, sponsors and/or representatives shall not be liable to any Member in respect of any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained by the Member arising out of or in connection with the participation by the Member in the Programme, as well as the redemption and/or utilisation of any reward won.

7.3
Member shall assume full liability and responsibility in case of any liability, mishap, injury, damage, claim or accidents (including death) resulting from their participation in this Programme, redemption and/or utilization of the reward.

7.4
All transportation, accommodation, personal costs and/or any other costs, fees and/or related expenses that are incurred to participate in this Programme and to redeem the reward is the sole responsibility of the Member(s).

7.5
The Organiser shall also not be responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, user or member communications, or any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problems or traffic congestion on the Internet.

7.6
Except to the extent that they may not be excluded by law, no representations, warranties, terms or conditions that are not expressly stated in these terms and conditions apply to this Programme nor in respect of the reward and all implied warranties are excluded, including but not limited to, the implied warranties of satisfactory quality, merchantability or fitness for a particular purpose of any of the reward.

8.
DATA PROTECTION AND PRIVACY NOTICE

8.1
By participating in the Programme, the participants are deemed to have read, understood and agreed to the Organiser’s Privacy Policy provided here.

8.2
At times the Organiser may retain Authorized Third Parties to process the Member’s Personal Data. All such Authorized Third Parties are contractually bound to take reasonable measures to keep information secure and not to use the Member’s Personal Data in any way other than that which is specified here and in the Organiser’s privacy policy.

8.3
To the extent permitted by applicable law, the Member may request for access to or correction of the Personal Data or limit the processing of the Personal Data at any time hereafter by submitting such request to the Organiser via e-mail to Customer Hotline at customerservice.my@loreal.com or by contacting Customer Hotline at 1-300-22-2232. Please note that it will be necessary for you to provide all of the Personal Data, without which we will not be able to process the same for the Purpose.

9.
GENERAL

9.1
The Organiser, its agents, sponsors and/or representatives shall not be liable to perform any of their obligations in respect of the Programme and the Terms and Conditions where they are unable to do so as a result of circumstances beyond their control and shall not be liable to compensate the Member in any manner whatsoever in such circumstances.

9.2
The Member shall not be entitled to assign any of the rights or sub-contract any of the obligations herein. The Organiser shall be entitled to assign or sub-license the whole or any part of its rights hereunder to any third party as may be determined by the Organiser.

9.3
The invalidity, illegality or unenforceability of any terms hereunder shall not affect or impair the continuation in force of the remainder of the Terms and Conditions of the Programme.

9.4
By participating in the Programme, Member agree to be bound by the decisions of the Organiser. Member(s) who violate any rule, gain unfair advantage in participating in the Programme, or obtain reward(s) using fraudulent means will be disqualified. Disruptive, annoying, harassing or threatening behaviour is prohibited. The Organiser will interpret these rules and resolve any disputes, conflicting claims or ambiguities concerning the rules or the Programme and the Organiser’s decisions concerning such disputes shall be final. All decisions will be made by the Organiser and are final.

9.5
The Organiser may waive any of these rules in its sole discretion. Any attempt by a Member or any other individual to deliberately circumvent, disrupt, damage or undermine the legitimate operation of this Programme is a violation of criminal and civil laws. Should such an attempt be made, the Organiser reserves the right to seek civil and/or criminal prosecution and/or damages from any such person to the fullest extent permitted by law.

9.6
The Terms and Conditions of the Programme shall be construed, governed and interpreted in accordance the laws of Malaysia, and shall be subject to the exclusive jurisdiction of the courts of Malaysia.
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