Lancôme Malaysia
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Live Responsibly | Encouraging Responsible Consumption

At Lancôme, we are committed to offering products that
are refillable and
recyclable. We strive to empower
our consumers to make sustainable
consumption choices
for a more responsible living.

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RECYCLE AND BE REWARDED

Get complimentary gifts*
from Lancôme

Just return Lancôme’s full-sized empty bottles to
Lancôme participating boutiques.

4x empty bottles

1 Cleanser/Toner Deluxe
of your choice

8x empty bottles

1 Serum/Essence/Moisturizer Deluxe
of your choice

12x empty bottles

2 Skincare Deluxes
of your choice

Terms & Conditions:

*Applicable to all deluxes except for Absolue range
*Gift rewards are first-come, first-served basis, while stocks last
*Subject to change based on availability

HOW TO CLEAN

Step 1

STEP 1

Rinse & dry your
empty Lancôme bottles

Step 2

STEP 2

Return your full-sized empty bottles to
any Lancôme participating boutique

Step 3

STEP 3

Receive complimentary gifts
from us!

FREQUENTLY ASKED QUESTIONS

1) Who is eligible and how do I recycle with Lancôme?

The programme is open to all residents and non-residents in Malaysia. You can register your profile at any of the participating Lancôme boutiques and bring your empty Lancôme beauty bottles that have been dried & cleaned.

2) What kind of empty bottles can I recycle in Lancôme?

We accept all beauty empties including Skincare, Makeup and Fragrance.

3) Can I recycle other brand products other than for Lancôme?

We do not accept empties from other beauty brands.

4) Do I need to empty and clean the products before bringing them to the store?

Yes. Product containers must be cleaned and dried to avoid cross contamination with other empties. There are no cleaning facilities or services provided in-stores.

5) Can I cut open the tubes to wash it?

Yes, we accept empty tubes that are/can be cut open as we understand some products can be cleaned and dried easier that way.

6) Where can I recycle Lancôme empty bottles?

You can recycle your empties at all Lancôme Boutiques in Malaysia. Click here to locate us.

7) What is the reward system for this recycling program?

We will reward you with 1 digital stamp for every full-sized empty beauty product you bring back to us. Beauty advisors have the right to check eligibility of each empty to count toward 1 digital stamp. Please refer to the reward system below:

a. 4 full-sized empties = 1pc Cleanser/Toner Deluxe of your choice
b. 8 full-sized empties = 1pc Serum/Essence/Moisturizer Deluxe of your choice
c. 12 full-sized empties = Any 2pc Deluxe of your choice

Kindly note that “Deluxe” are applicable to all except for Absolue range. The reward system is subject to change based on stock availability.

8) Are all empty products from Lancôme entitled in the reward system?

Yes, all full-sized empties (Skincare, Makeup & Fragrance) are eligible in the reward system. You may return the deluxe/mini samples to be recycled at Lancôme but they are not qualified to earn a stamp for the reward system.

9) How do I check my recycle reward history?

You may visit or contact our participating boutiques directly to enquire about your recycle records.

10) Can I redeem the rewards at other boutiques if the gift I want is out of stock?

Yes, you can redeem the rewards at any participating outlets. Please be reminded that gift rewards are on a first-come, first-served basis, while stocks last.

11) Is there an expiry for my recycle rewards?

No, there is no expiration for your recycle records for our recycling programme.

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NOTICE
We will be using mobile number as your Login ID starting on from today, please VERIFY your mobile number. If you have trouble to log in to your account, please email us [email protected]