Terms and conditions

TERMS OF USE

Please read these terms and conditions ("Terms") before using the Website which is operated by L'Oréal Malaysia Sdn. Bhd. whose business address is at No. 8, 13A & 15, Uptown 2, No. 2, Jalan SS21/37, Damansara Uptown, 47400 Petaling Jaya, Selangor Darul Ehsan ("L'Oréal"). By using the Website, you signify your acceptance of the Terms in consideration of which L'Oréal provides you with access. From time to time L'Oréal may modify the Terms. Accordingly, please continue to review the Terms whenever accessing or using the Website. Your use of the website following any such change constitutes your agreement to follow and be bound by the terms as changed. If at any time you do not wish to accept the Terms, you may not use the Website. From time to time L’Oréal may run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.

IMPORTANT

You agree to indemnify, defend, and hold harmless each of L'Oréal, its employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of L'Oréal, its employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against L'Oréal , its employees, representatives, suppliers, or agents is based on or arises in connection with:

  • i. your use of the Website;
  • ii. any breach by you of the Terms;
  • iii. a claim that any use of the Website by you
  • iv. infringes any intellectual property rights of any third party, or any right of personality or publicity, or
  • v. is libellous or defamatory, or otherwise results in injury or damage to any third party;
  • vi. any deletions, additions, insertions, or alterations to, or any unauthorised use of, the Website by you; or
  • vii. any misrepresentation or breach of representation or warranty made by you contained herein.

References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer. You agree to pay L'Oréal, its employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.

PRIVACY

Please refer to our Personal Data Protection and Privacy Policy Notice.

TRANSMISSION AND FEEDBACK OF INFORMATION

Any information you transmit through this Website is subject to L'Oréal's privacy policy and remains L'Oréal's property. You are prohibited from transmitting to or from this Website any unlawful, threatening, libellous, defamatory, obscene, inflammatory or pornographic material or other material that could give rise to any civil or criminal liability under law.

LOCAL LAWS AND REGULATIONS

L'Oréal does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

SEVERANCE AND WAIVER

If any provision of this Agreement is found to be invalid by any court having jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a continuing waiver of such term or any other term.

GOVERNING LAW AND JURISDICTION

The Terms are governed by the laws of Malaysia and the parties submit to the exclusive jurisdiction of the Malaysian courts.

PRIVACY POLICY

DATA PROTECTION AND PRIVACY POLICY NOTICE

Your personal data including your name and contact details which you have provided to Lancôme by L’Oreal Malaysia Sdn. Bhd. (hereinafter referred to as "we" or "us" or "our") in this website ("Personal Data") will be recorded, stored and otherwise processed by us for obtaining your feedback in relation to our goods and services, advertising, marketing, communication, conducting market surveys, trend analysis, processing your membership application or registration under our loyalty program and our other legitimate business purposes ("Purpose").

Please be informed that your Personal Data may be disclosed to our affiliates, service providers and relevant business partners such as public relations agencies, market research firms, advertising agencies (if any) for the Purpose and as permitted by applicable data privacy laws. In addition, you will appreciate that we are part of the L'Oreal Group which operates in multiple jurisdictions. Accordingly, access to the Personal Data may be granted to other entities within the L'Oreal Group and may be transferred out of Malaysia for their processing of your Personal Data for any of the foregoing Purpose, if required.

You may request for access to or correction of the Personal Data or limit the processing of the Personal Data at any time hereafter by submitting such request to us via e-mail to Customer Advisory ([email protected]). Please note that it will be necessary for you to provide all of the Personal Data, without which we will not be able to process the same for the Purpose including our obtaining your feedback. By submitting your Personal Data in this website, you consent to the processing and transfer (if required) of your Personal Data by us.

DATA PROTECTION AND PRIVACY POLICY NOTICE

Maklumat peribadi anda termasuk nama anda dan butir-butir hubungan yang anda berikan kepada Lancôme oleh L'Oreal Malaysia Sdn. Bhd. (selepas ini dirujuk sebagai "kita" atau "kami") dalam laman web ini ("Data Peribadi") akan direkodkan, disimpan dan diproses oleh kami untuk mendapatkan maklumbalas anda berkenaan barangan dan perkhidmatan kami, pengiklanan, pemasaran, komunikasi, kaji selidik kelakuan pasaran, analisis trend, memproses permohonan keahlian atau pendaftaran anda di bawah program kesetiaan kami dan tujuan perniagaan sah kami yang lain ("Tujuan").

Sila ambil maklum bahawa Data Peribadi anda boleh didedahkan kepada anggota sekutu kami, pembekal perkhidmatan dan rakan perniagaan yang berkaitan seperti agency perhubungan awam, firma penyelidik pasaran, agency pengiklanan (jika ada) bagi Tujuan tersebut dan sebagaimana yang dibenarkan oleh undang-undang privasi data. Selain itu, adalah dimaklumkan bahawa kami adalah sebahagian daripada Kumpulan L'Oreal yang beroperasi di negara-negara lain. Oleh itu, akses kepada Data Peribadi anda mungkin diberikan kepada entiti lain dalam Kumpulan L'Oreal dan boleh dipindahkan ke luar Malaysia untuk pemprosesan Data Peribadi anda bagi mana-mana Tujuan yang disebut terdahulu, jika diperlukan.

Anda boleh meminta akses kepada atau pembetulan Data Peribadi anda atau menghadkan pemprosesan Data Peribadi pada bila-bila masa selepas ini dengan mengemukakan permintaan itu kepada kami melalui e-mel kepada Perhidmatan Pelanggan ([email protected]). Sila ambil perhatian adalah perlu untuk anda memberi Data Peribadi anda kerana tanpa Data Peribadi tersebut kami tidak dapat memproses Data Peribadi anda untuk Tujuan di atas termasuk mendapat maklumbalas anda. Dengan mengemukakan Data Peribadi anda di dalam laman web ini, anda bersetuju dengan pemprosesan dan pemindahan (jika perlu) Data Peribadi anda oleh kami.