• Do expect orders to be delivered within 14-19 days due to new safety policies regarding rising COVID-19 cases
  • Enjoy 10% off for new customer with code TAKE10OFF
  • Enjoy free shipping, no minimum spend
Lancôme Malaysia
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Terms & Conditions

  • Terms and conditions for promotional campaigns

    General

    • The offer is open to all individual residents of Malaysia with valid mobile number and must be of the age of 18 years old.
    • Lancôme (brand under L’Oreal Malaysia Sdn Bhd [Co. No. 199401042730 / 328418-A]) (“Company”) reserves the rights to hold promotional campaigns at any given time without customer’s prior notice.
    • The Company reserves the right to withhold, suspend, revoke or cancel any promotional campaigns unilaterally in the event the user breaches or does not fulfill any of the terms and conditions of the program without prior notice and without liability. All decision is final and any requests shall not be entertained.
    • The Company reserves the right in its sole discretion, change the terms and conditions without prior notice and without liability. In the event of any changes to the terms and conditions, users agree that their continued participation in the promotional campaign will constitute their acceptance of the terms and conditions (as changed).

    Offer 1: Second Purchase Gift

    • A reward for Lancôme’s new customers who made a second transaction within the communicated period in SMS/email communication.

    Eligibility

    • The eligible customers will receive the communication related to the said offer in the form of SMS/email communication.
    • This offer is eligible to customers who receive the SMS/email communication only.
    • Campaign effective date: 3 September 2021 – 31 December 2021

    Reward Redemption

    • Gift(s) are non-transferable and non-exchangeable for (i) cash (in full or in part), (ii) non-designated products or (iii) non-designated rewards (as defined hereafter) and may only be used by the members for purposes outlined in the program.
    • Members and non-members must provide their identification card (NRIC) and/or mobile phone number when requested by the Company or its employees, in order to enjoy the relevant membership benefits or privileges.
    • The second purchase gift can be redeemed in, strictly through a purchase at any Lancôme boutiques, e-boutique (www.lancome.com.my) and the official Lancome Facebook Social Shop in Malaysia.
      1. Valid for (1) gift per customer only.
      2. Valid for second purchase only (based on transaction history).
      3. Valid with other cash vouchers/discounts and promotional sets with full-sized gift(s). Valid for paid facial services. Subject to changes at the Company’s discretion without prior notice.
      4. Not stackable with 10% off first online purchase (Promocode: TAKE10OFF)
      5. Upon issuance of gift, users will have a validity of 30 days or as stated in the SMS/email communication to redeem before it expires, there will be no extension allowed once voucher has expired, unless otherwise agreed in writing by the Company.
  • (Updated as of: September 2021)
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NOTICE
We will be using mobile number as your Login ID starting on from today, please VERIFY your mobile number. If you have trouble to log in to your account, please email us [email protected]